Simple pricing,  unbeatable  value

Projects are a dedicated space for collecting feedback or surveys from your website or application.

The number of days for which your collected feedback is available in your account.

The monthly amount of feedback and survey responses you can collect in your account.

Reporters are people who submit feedback via your widgets and surveys.

Capture real-time user feedback and bug reports from your app or website.

Capture feedback instantly from your browser with the Userback Browser Extension.

Capture highly contextual feedback with annotated screenshots and video recordings.

Capture additional context such as browser, system, and location with every feedback.

Access widget settings such as position, style, components and more.

Enhance feedback with user data from your app to improve targeting and gain insights.

Provide a centralized Feature Portal where users can view, vote, and comment on upcoming features.

Conduct targeted surveys in-app, on any website, or via shareable links.

Quickly create widgets and surveys with templates for NPS, CSAT, Product Feedback and more.

Install Userback with full enhanced control and customization of the widget.

All user feedback includes a session replay to help you troubleshoot and resolve issues faster.

Capture console logs and custom data with every feedback submission for faster bug diagnosis.

Capture network requests with feedback to troubleshoot performance issues and enhance debugging.

Display surveys and feedback widgets based on user segments and other triggers.

Add your logo and colors to emails and the Feedback Viewer for a branded experience.

Remove the “Powered by Userback” logo to customize the branding of your feedback collection.

Mask sensitive information in feedback, screenshots, and session recordings.

Capture session replays from every user visit, not just feedback submissions. Contact us for pricing.

Manage feedback on a Kanban board by collaborating, assigning tasks, and resolving issues efficiently.

Set feedback priority to easily identify and address critical issues first.

Manage feedback as conversations in Userback’s Inbox for easy tracking and faster responses.

Use search and filter tools to organize and locate specific feedback faster.

Reply to feedback and keep customers in the loop with comments and email notifications.

Stay on top of new feedback and updates across all your projects in a central inbox.

Tailor workflows with custom statuses and categorize feedback to your needs.

Allow feedback to be shared and viewed publicly outside of your Userback account.

Respond to customers faster with templated replies to their feedback.

Automate feedback assignment, due dates, and more to save time and improve efficiency.

Easily export feedback and survey responses for external analysis and sharing.

Merge similar feedback together for faster management and better reporting.

Leverage AI to categorize feedback type, sentiment, and more for efficient management.

Maintain a complete history of feedback activity for better transparency and control.

Get feedback notifications sent directly to your email inbox.

Receive instant notifications in Slack or Microsoft Teams complete with screenshots, videos, and metadata.

Sync feedback with 12+ tools like Jira, ClickUp, and Asana to track and resolve issues faster.

Connect Userback to thousands of apps with no-code automation.

Sync feedback with Intercom and Zendesk to enhance customer support and response efficiency.

Integrate Userback seamlessly with your existing systems with the REST API.

Send real-time feedback data to any app or service.

Userback meets GDPR and CCPA standards for data security and privacy.

Customize your workspace domain to align with your brand.

Assign specific roles to team members and grant access to specific projects.

Restrict certain team members (like your developers) to making internal comments only.

Streamline access by allowing your team to log in securely with SSO. Minimum 25 seats required.

Prevent spam and bot activity with hCaptcha’s enhanced verification system.

Get priority access to our support team for faster resolutions and expert assistance.

Ensure enterprise security with a SOC 2 report available on request.